Are returns allowed?

Of course you can. We give you 45 days to return it because we believe you will love your new water like all other Tappwater users. Click here to learn more about our returns policy.

**From Spain and Europe: fill out this form to start the return process.

You will receive a label via email and you will need to take the package to the post office, shipping will be paid by Tappwater.

The product must be returned in perfect conditions with all materials and parts, in the original Tappwater packaging.

When you return the product, please let us know and remember to cancel your subscription to expedite the refund process.

**From the UK and Canary Islands: you will need to request a returns label and take the package to the appropriate courier company at [e-mail] .