No problem, we are here to help you.
If you haven't received it yet, the easiest and quickest thing to do is to refuse delivery.
If you have already received it, you have 45 days to return it.
**From Spain and Europe: complete this form to start the return process.
In the order number field you have to put your order number followed by _ES. For example: 123456_US
You will receive a label by email and you will have to take the package to the post office, the shipping is paid by Tapp Water.
The product is returned in perfect condition, in its original TAPP Water packaging, with all materials and parts included.
**From UK and Canary Islands: you will have to ask us for a return label and take the package to the corresponding courier company, through email@example.com
After that, you can purchase your new order from our website.